ICT Manager · Hāpaitia Shared Services
Leading technology operations, cloud platforms, cybersecurity, modern workplace and IT service delivery within a shared-services environment.
About
I’m an ICT leader with experience across cloud platforms, infrastructure, networking, cybersecurity, modern workplace and service delivery.
I focus on simplifying complex technology, managing risk and building dependable services that align with business needs. My work combines hands-on technical understanding with leadership, stakeholder engagement and technology partner management.
I enjoy creating environments where technology feels reliable, secure and easy to use — not something people have to fight with.
Experience
Leading technology operations, cloud platforms, cybersecurity, modern workplace and IT service delivery within a shared-services environment.
Supported technology delivery for a high-profile international programme with a strong focus on operational reliability and stakeholder support.
Delivered infrastructure, systems, networking and operational technology support across distributed business environments in Australia and New Zealand.
Expertise
Microsoft 365, identity, collaboration, endpoint management and digital workplace services.
Security controls, risk reduction, user awareness, incident readiness and service continuity.
Reliable platforms, connectivity and technology foundations that support day-to-day operations.
Support operations, service management, vendors, stakeholders and continuous improvement.
Education
New Zealand · 2013
India